Never miss a
patient call again.
gema Front Desk answers every call, text, chat and email for your clinic — 24/7, no hold, no voicemail — and books the appointment. Or start at $149/mo with just your website and online booking patients use themselves. Per clinic location. Built to PHIPA and PIPEDA, with records stored in Canada.
- Booked a 60-min massage (Voice · 1:47)
- Rescheduled to Tuesday 2:00 PM (SMS · by reply)
- Answered a direct-billing question (Email · 12s)
- Evening slot booked from the website (Web chat)
- Cancelled and rebooked, no call needed (Online booking)
- New-patient intake completed (Voice · after hours)
- Complex call handed to the front desk (Instant transfer)
- 14 appointment reminders confirmed (SMS)
gema Front Desk
Four channels. One AI answering all of them.
Voice, SMS, web chat and email — gema answers all four, day and night, and books the appointment. That is gema Front Desk, $299/mo per clinic location. Want your website and self-serve online booking instead? That is gema Booking, $149.
Voice Agent
Picks up on the first ring, 24/7. No hold music, no voicemail, no patient calling the clinic down the street instead.
- Books, cancels & reschedules appointments
- Checks real-time availability across your team
- Answers hours, parking, direct billing & service questions
- Texts back the callers it could not finish with
- Escalates complex calls to your team instantly
Setup
Live today. No dev team required.
Set up your clinic
gema is your booking system — it owns your calendar, availability and bookings, so there is no separate scheduler to wire up. Add your services, practitioners and hours in the dashboard. No developer needed.
Give it your rules
Hours, direct billing, cancellation policy, which appointment types it may book and for whom. gema follows your configuration exactly — and asks your team when it should not decide alone.
Go live today
Publish your website and let patients book themselves. Add gema Front Desk and forward your phone, embed the chat widget, turn on SMS and email — it answers from the first call.
Platform
The work your front desk does, without the front desk.
Patients book themselves, at 11pm
Your website shows real-time availability across every practitioner and service. Patients book, cancel and reschedule without calling — confirmations and reminders go out on their own. That is gema Booking, $149/mo.
Nothing falls through
Every call, text, chat and email in one activity log, with who called, what they wanted, and whether it turned into a booking. Missed callers get texted back automatically. That is gema Front Desk, $299/mo.
It knows your clinic
Hours, parking, direct billing, cancellation policy, which practitioner treats what. gema answers callers and chatters from your own rules, and hands the conversation to a human the moment it should. That is gema Front Desk, $299/mo.
Per location, not per practitioner
Hire your fifth RMT and pay nothing more — pricing is per clinic location, not per person on staff. Running more than one location is quoted as a group — talk to us.
Integrations
Your chart stays where it is. gema syncs into it.
gema owns the calendar and takes the booking. Every confirmed booking — and every cancellation — is pushed into the practice-management system where you keep the clinical record, so your chart always matches reality. No developer required.
Disclaimer: gema is an independent service and is not affiliated with, endorsed by, sponsored by, or in any official partnership with the companies named above. All third-party product names, company names, logos, trademarks and brands are the property of their respective owners and are referenced here for identification and illustrative purposes only. Such reference does not constitute or imply endorsement, sponsorship, certification, or affiliation. Integration availability may change without notice and is not guaranteed; a reference to a third-party system is not a commitment that the integration is currently available.
Live — not a recording
Talk to gema.
This is the same AI that would answer your clinic’s phone. Click, speak, interrupt it, try to trip it up. No form first.
Try saying
Pricing
Two products. One platform.
Priced per clinic location — never per practitioner. Start with your website and online booking, or give gema the whole front desk.
A part-time receptionist runs about $2,400 a month. An answering service that only takes messages runs $850–2,000. gema starts at $149.
gema Booking
Your website + online booking. Patients book themselves.
- Professional clinic website — built for you, hosted, updated
- Your own domain + info@ email included
- Online booking patients use themselves, 24/7
- Self-serve cancel & reschedule
- Automated confirmations & reminders
- Ask gema — your staff's AI assistant
- 1,000 gema Credits monthly
gema Front Desk
The AI front desk — every call, text, chat and email answered.
Everything in Booking, plus:
- AI answers every phone call — 24/7, no hold, no voicemail
- Missed-call recovery — every caller texted back
- SMS, email & web-chat receptionist
- Conversational booking, cancellation & rescheduling
- Patient Portal — appointments, forms, profile
- Cross-channel activity log for your team
- Escalation to staff when it matters
- Dedicated phone number — go live today
- 6,000 gema Credits monthly (≈ 750 voice minutes)
$0 setup · 0% booking commission · no per-practitioner fees · cancel anytime — built to PHIPA and PIPEDA, records stored in Canada.
What's a gema Credit?
Credits are how gema meters the AI work it does for you. Every channel draws from your monthly credits — a text, email or chat reply is just 1 credit, while voice is the heaviest. Go over and nothing breaks and nothing upgrades itself: extra credits are $0.045 each — $0.36 a voice minute — billed at month end. Nothing to prepay.
gema vs. the alternatives
gema Front Desk
$299/mo
per clinic location · CAD
- Answers 24/7
- Books, cancels & reschedules
- Voice, SMS, chat & email
Answering service
~$850–2K/mo
billed per call
- Takes messages only
- Cannot book
- Phone only
Part-time receptionist
~$2,400/mo
wage + benefits
- Business hours only
- One call at a time
- Sick days, vacation, turnover
Multi-location group? Talk to us about Enterprise
ROI
Do the arithmetic.
A clinic taking 200 calls a month runs about 400 voice minutes — comfortably inside the 750 gema Front Desk includes. Here is what that costs next to the person you would otherwise hire to answer them.
between gema Front Desk at $299 a month and a part-time receptionist at about $2,400 — and gema does not stop at 5pm.
Request a demo
See gema running your clinic.
Give us your website and we build you a working demo on your real services, practitioners and hours — then email you the link. No call to sit through, no card, nothing to install.
FAQ