AI-Powered Operations

Never miss a
customer call again.

gema is your AI front desk — answering every call, text, chat and email. It books appointments and answers questions 24/7, so your team can focus on what matters.

Get Started
24/7
Always answering
< 2 min
Avg. call time
Concurrent calls
A day with gema
  • Booked a 60-min massage (Voice · 1:47)
  • Rescheduled to Tuesday 2:00 PM (SMS · by reply)
  • Answered a direct-billing question (Email · 12s)
  • Evening slot booked from the website (Web chat)
  • Same-day cancellation refilled (Waitlist)
  • New-patient intake completed (Voice · after hours)
  • Complex call handed to the front desk (Instant transfer)
  • 14 appointment reminders confirmed (SMS)

Operations Platform

One AI. Four channels. Every customer reached.

gema deploys AI agents across voice, SMS, web chat and email — so no inquiry goes unanswered, day or night.

Voice Agent

Answers every call instantly — 24/7. No hold music. No missed bookings. No staff required.

  • Books, cancels & reschedules appointments
  • Checks real-time availability across your team
  • Answers FAQs, hours, directions & service info
  • Escalates complex calls to your team instantly
Included750–6,000 min/mo by plan, then $0.18/min
Live call · Glebe location
1:47
Thanks for calling, this is gema. How can I help?
I need a 60-min massage next Thursday afternoon.
I have 2:00 PM or 3:30 PM on Thursday. Which works?
2:00 PM please.
Perfect — you're booked for Thursday at 2:00 PM. Confirmation sent ✓
Appointment booked · no staff involved · total 1:47

Setup

Live today. No dev team required.

01

Connect your business

We integrate with your booking system. Add your phone number, services and team in the dashboard — no developer needed.

02

Train your AI agent

Upload your FAQs, policies and details. gema learns your booking rules and stays updated automatically.

03

Go live today

Forward your phone, embed the chat widget, activate SMS and email. gema handles inquiries around the clock.

Platform

Everything your front desk does, done automatically.

Smart Booking Engine

Real-time availability across all practitioners and services. Books the right slot every time — instantly.

Analytics Dashboard

Every call, text, chat and email logged. Track booking rates, missed opportunities and trends in real time.

AI Knowledge Base

Upload FAQs, pricing, team bios and policies. gema answers questions accurately without bothering staff.

Multi-Location Support

Multiple locations, one dashboard. Each gets its own AI agent, phone number and configuration.

Integrations

Works with the booking system you already use.

gema syncs confirmed bookings — and cancellations — straight into your practice-management system, so your calendar always matches reality. No developer required.

Aspire
Cliniko
Juvonno
IntakeQ / PracticeQ
Practice Better

Disclaimer: gema is an independent service and is not affiliated with, endorsed by, sponsored by, or in any official partnership with the companies named above. All third-party product names, company names, logos, trademarks and brands are the property of their respective owners and are referenced here for identification and illustrative purposes only. Such reference does not constitute or imply endorsement, sponsorship, certification, or affiliation. Integration availability may change without notice and is not guaranteed; a reference to a third-party system is not a commitment that the integration is currently available.

Live Demo

Talk to gema.

Ask about features, pricing, or how it works — just click and start talking.

Try saying

What does gema do?How much does it cost?How does it compare to hiring a receptionist?Can I book a demo?

Pricing

One flat fee. Sized to your team.

Every plan is the full Front Desk — priced by practitioner count, with monthly GEMA Credits included. Every channel — voice, text, chat and email — draws from the same credit pool. You're billed per practitioner, not per service — each can offer as many services as you like.

Solo

1 practitioner

$149/mo

The AI front desk for a single practitioner.

3,000 credits / month

750 voice minutes

Get Started
Most popular

Small

2–5 practitioners

$249/mo

The starter package for small clinics.

6,000 credits / month

1,500 voice minutes

Get Started

Growth

6–12 practitioners

$499/mo

For busy clinics with more volume.

12,000 credits / month

3,000 voice minutes

Get Started

Scale

13–25 practitioners

$899/mo

Large or multi-provider locations.

24,000 credits / month

6,000 voice minutes

Get Started

25+ practitioners or multi-location? Talk to us about Enterprise · Cancel anytime

Every plan includes

  • All 4 AI agents — voice, SMS, chat & email
  • Booking, cancellation & rescheduling workflows
  • Reminders, waitlist & escalation to staff
  • Analytics dashboard + AI knowledge base
  • 1 dedicated phone number · go live today

What's a GEMA Credit?

Credits are how gema meters the AI work it does for you. Every channel draws from your monthly credits — a text, email or chat reply is just 1 credit, while voice is the heaviest. Usage beyond your plan is metered transparently and billed at month end.

Text message1 credit
Email reply1 credit
Web chat reply1 credit
Call summary2 credits
Booking handled end-to-end4 credits
Voice minute4 credits

gema vs. the alternatives

gema AI

from $149/mo

flat · per location

  • 24/7 availability
  • Books & cancels
  • 4 channels

Answering Service

~$850–2K/mo

$4.25 / call

  • Takes messages only
  • Cannot book
  • Phone only

Human Staff

$3,800/mo

salary + benefits

  • Business hours only
  • 1 call at a time
  • Turnover risk

ROI

See your savings.

For a typical business handling 200 inbound calls a month, gema replaces a full-time front desk at a fraction of the cost.

gema / month
$389
platform + usage
Human recept.
$3,800
salary + benefits
Annual savings
$41K

saved every year by switching to gema — while never missing a call again.

Request a demo

Let’s see if gema fits your business.

Drop your details and we’ll set up a personalised demo dashboard so you can try gema on your real clinic.

We build your demo from your real services, so your website helps us tailor it to your business.

FAQ

Common questions